ID de trabajo 3090

Project / Program Manager – UBM Operations ( Non Technical )

Información general

Customer Operations and Retail
Especialista (2-4 años de experiencia)
Tipo de trabajo
Tipo de contratación
Tiempo Completo
Régimen de trabajo ​
En Oficina
Fecha de la publicación
Fecha de vencimiento
Enel X Services India Pvt

Description et exigences

Job Title/Designation:

Hiring - Project / Program Manager in Marshoy Energy Advisory Services, an Enel X company UBM Operations

Employment Type:

Full Time, Permanent

Job Description:

Hiring Project / Program Manager for Customer On-boarding in Operations

Candidate will be responsible for the planning and execution of activities in line with the methodology established by the project team, based on the PMI project management frameworks. The main objective of this function is to ensure the on-time delivery and quality of the projects, implement improvements and best practices in the Utility Bill Management (UBM) process.

 What you will do:

·         Understand, interpret and deliver projects using PMI framework including but not limited to detailed project plan, project Schedule, risk identification and mitigation plan, quality plan, communication Plan, governance plan, milestone review, Lessons learnt, Project closure, accurate billing etc.

·         Agree on the project timeline with the customers, and ensure timelines are met

·         Create and maintain all project documents and appropriate repository on the organization platform

·         Support the leadership with critical insights and business intelligence regarding the project/program

·         Continually and proactively manage project risk and identify opportunities for improvement

·         Be an excellent communicator at all levels within the project/program environment, be proactive, exhibit leadership qualities and be able to adapt to a dynamic and geographically disbursed project environment

·         Own program change management for the program

·         Perform GAP analysis and provide recommendations for future enhancements

·         Solve business problems and secure quality and relevance of project team's work

·         Coach and mentor project managers

·         Work aligned to the business hours of stakeholders in North America and UK

Who you are:

You are a self-starter with unyielding integrity, high ability to apply, transfer and generalize knowledge, ability to recognize and solve problems, and negotiate effectively. Excellent interpersonal relationship and strong ability to work with cross-cultural teams

 What we search in you:

·         Bachelor's Degree from an accredited institution/university required

Conversant with MS Office tools like Word, Powerpoint, Excel, and MS Project

·         PMP/Prince2 certification desirable

·         Strong verbal, written, and organizational skills

·         7+ years of experience working with end customers, running projects involving global accounts and customers.

·         Energy/Utility experience is a plus

Effective communicator and team builder

Organized and methodical

 What we offer:

Permanent full-time employment at Marshoy Energy Advisory Services, an Enel X company in Mumbai, India – Lower Parel East

Monthly Salary and Yearly Performance Bonus

Statutory Benefits

Term Insurance and Wellness Benefits

 Who we are: Marshoy Energy Advisory Services, an Enel X company

Enel X is Enel’s global business line dedicated to developing innovative products and digital solutions in sectors in which energy is showing the greatest potential for transformation: cities, homes, industries and electric mobility. Enel X holds the leading position in demand response programs globally, with over 6 GW of demand response capacity currently managed and assigned in the Americas, Europe, Asia and Oceania.

We promote work flexibility recognizing the importance of wellbeing and work-life balance.

 Experience: 7 to 12 years