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Job ID 12839

Sales Operations Intern

General Information

Country
USA
Team
Customer Operations and Retail
Seniority
Junior (0-1 years of experience)
Job Type
St./Trainee/Intern
Hire Type
Full-Time
Work Regimen
Remote
Posting Date
02-Oct-2024
Expiration Date
06-Jan-2025
Company
Enel North America, Inc

Description and Requirements

Who We Are

Enel is a globally recognized leader in sustainable energy and is consistently named one of Fortune Magazine’s “Companies that are Changing the World.” It is also one of the largest and most trusted energy companies in the world, serving around 70 million customers in more than 30 countries across 5 continents. The Enel Group vision is about Open Power. Open Power means opening energy access to more people; opening the world of energy to new technologies; opening new ways for people to manage energy; opening new uses of energy; and opening more partnerships. These are ambitious goals and we are pursuing them with the passion of more than 65,000 people whose brilliant work is based on our values of Responsibility, Innovation, Trust and Proactivity. At Enel North America, our businesses are leading the energy transition, creating the sustainable energy solutions of the future to help individuals, businesses and communities change energy into lasting value.

The Opportunity:

Enel X, a leading provider of demand response (a reduction of real-time demand for electricity during critical times) and energy efficiency solutions, is looking for interns to join our Commercial Sales Operations team. This position is ideal for individuals who want to make an immediate impact within a leading company in the energy industry.

The primary mission of the Commercial Sales Operations team is to provide direct support to the sales reps and sales leaders who drive revenue for the company. To do so, Sales Ops Interns will assist our outside sales Business Development Managers with contract generation, verification, and associated data requests, and work on systems and projects to facilitate sales productivity and CRM database maintenance. 

The ideal Sales Operations intern should be detail-oriented and a strong communicator, with proven success in delivering quality customer service within deadline-driven environments. The Intern will enjoy working in a rapidly evolving industry and will possess the necessary skills to both identify and solve problems and communicate solutions effectively to the teams they will be working with, including Sales, Legal, Energy Markets, Finance, and Operation.

What You'll Do at Enel North America:

Responsibilities, include, but not limited to:

Assisting the sales team with deal configuration and contract generation

Effectively communicating contract requirements and troubleshooting issues in order to facilitate a successful deal closure

Supporting system and process improvement projects with involvement in testing of enhancements and related data cleanup

Assisting the sales process by maintaining quick turnaround of data requests and liaising with other internal teams who also support those processes

Utilizing Enel X’s CRM database to build/manage reports and dashboards for sales prospecting efforts and assist with sales pipeline management (MS Excel, Salesforce.com) and maintenance of the contract database and paperless workflow

Reviewing contracts and supporting documentation to ensure that internal databases accurately represent contractual obligations, ensuring successful product delivery and billing.

Facilitating communication between Sales, Energy Markets, Finance, Business Ops, Legal, and Operations teams.

Who You Are:

Students actively enrolled in an accredited college or university

A proactive, energetic, and customer-centric attitude and ability to quickly forge productive relationships

Highly productive and efficient with ability to multi-task across a broad set of deadline-oriented tasks and with minimal supervision

Strong qualitative aptitude, attention to detail, and verbal and written communication skills

Ability to execute on documented processes and identify process improvements

Proficiency in productivity tools, specifically MS Office

 

What You've Accomplished:

Interest or experience in sales operations, sales and lead generation, marketing, business operations

Prior experience within and/or demonstrated passion for the clean tech sector

Prior experience with CRM (e.g., Salesforce), and ability to build reports and dashboards

Familiarity with legal documents.

Diversity, Equity & Inclusion:

Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities. Enel North America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Accessibility – If you require accessibility assistance applying for open positions please contact EnelApplication@enel.com.

What Enel North America Offers You:
The hiring range for this position is $22.00 per hour. For remote positions, this is based on a national average base pay for this role. For positions in California this range will be specific to the location in California. The actual range may vary based on the geographic location of the chosen candidate. For all positions, the base pay actually offered will take into account various factors, including internal equity and job-related knowledge, skills and experience. At Enel, base pay is one part of your total compensation package. Please see below for additional information on Enel North America rewards.
  • Enel North America offers its regular full-time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.
  • Benefits are effective as of day one!
  • Some additional perks to working with Enel North America include:
    • 401k with match fully vested as of day one. Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits.
    • Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time. Proration may apply during first year of employment.
    • Paid leave programs
    • The opportunity to grow and develop your career with the support and mentorship of senior leaders.
    • The opportunity to work for one of the world’s most recognizable and respected brands in the energy industry that believes by working together we can create a new energy era in which the world can become more sustainable.
  • An employee’s eligibility for these benefits shall be subject to the governing documents for such plans and programs and/or company policy.  The benefits described above may be modified or eliminated with or without notice in accordance with the governing documents and applicable law.