Home / Open positions / Job detail
Job ID 14549

Senior Program Analyst - Demand Response (Remote - USA)

General Information

Country
USA
Team
Retail
Seniority
Specialist (2-4 years of experience)
Job Type
Permanent
Hire Type
Full-Time
Work Regimen
Remote
Posting Date
09-Jun-2025
Expiration Date
30-Sep-2025
Company
Enel North America, Inc

Description and Requirements

Who We Are:
The Senior Program Analyst is responsible for critical operational activities to support the management and optimization of Enel X’s portfolios of flexibility assets (demand response, distributed energy resources, EVs) in electricity markets in North America. Primary responsibilities include executing market transactions with grid operations and utilities, developing analysis for portfolio decisions, championing the continuous improvement of scalable processes and driving internal, cross-functional alignment necessary to achieve business success.  Members of the Energy Markets team are the internal, subject matter experts for all things related to their markets and strong representatives of Enel X’s expertise externally. The goal of the Energy Markets group at Enel X is to connect “any asset to any market and any value stream” to enable a more sustainable energy future.


The Opportunity:
Energy Management and Optimization
• Manage complex, recurring transactions in electricity markets, which include but are not limited to registering assets into utility and ISO markets, assessing portfolio risk and adjusting provider commitments based on internal and external input.
• Manage large sets of data and run proprietary tools to analyze and populate internal databases, derive insights and escalate issues from complex data sets.
• Compile data necessary to accurately enroll Enel X’s customers and assets in Electricity Markets.
• Manage market settlement activities and financial close in order to monetize thousands of Enel X’s assets.
• Ensure financial and operational compliance with Customer and Utility Agreements and RTO/ISO obligations which include mitigating data quality issues and managing recurring market reporting and/or transactions.
• Manage process improvement initiatives to drive more scalable, accurate, and repeatable processes for the business.
 Business Development
• Support the identification, assessment and origination of new business opportunities that include but are not limited to new product offerings and entry into new markets. Provide insight into the market and operational requirements from product conception, definition and launch.
• Provide detailed market analysis and collaborate with cross functional teams to inform deal structure and products. Master internal systems and how to best implement new offerings operationally.
• Respond to requests from utility customers, grid operators and other strategic partners. Act as secondary point of contact and maintain a pulse on electricity markets in order to create areas for future growth.
Cross-Functional Alignment and Delivery:
• Guide implementation teams in the delivery of project returns and market commitments. Assist program managers to provide direction of market activities and ensure that critical delivery activities are completed and prioritized appropriately.
• Support and improve key business activities and teams:
o C&I Sales: act as the technical expert to support sales, review project level assumptions and non-standard contract terms and propose options to drive customer acquisition.
o Product Management. Support product development teams to integrate rule changes into the digital platform that impact our operations. Provide input for continuous improvement.
o Regulatory & Institutional Affairs. Provide recommendations to Enel X’s regulatory efforts with a focus on executing market transactions and other operational activities. Stay current on regulatory changes that influence market participation.
o Operations and Onboarding: Champion the continuous improvement of scalable processes, apply best practices and use innovative ideas to increase market and organizational effectiveness. Coordinate deadlines for ongoing operational obligations.
o Global Product Line. Support Global teams to develop operational capabilities in other regions.
o Finance. Manage financial close calculations and calculate and validate customer payments in Enel X financial systems.


What You'll Do at Enel North America:
  • Energy Management and Optimization
    • Execute complex transactions in electricity markets, which include but are not limited to registering assets into utility and ISO markets, generating energy market offers, assessing portfolio risk, and adjusting provider commitments based on internal and external input.
    • Support market settlement activities and financial close in order to monetize thousands of Enel X’s assets.
    • Ensure financial and operational compliance with Customer and Utility Agreements and RTO/ISO obligations which include mitigating data quality issues and managing recurring market reporting and/or transactions.
  • Data Analytics / Business Intelligence
    • Support the identification, assessment, and origination of new business opportunities that include but are not limited to new product offerings and entry into new markets.
    • Provide insight into the market opportunity and potential DR and DER potential for new programs.
    • Provide detailed analyses and collaborate with cross functional teams to identify initiatives for driving improved delivery of DR and DER portfolios.
    • Build & maintain our analytical infrastructure including but not limited to models, packages, and reports to manage and assess the performance of Enel X’s DR and DER portfolios.
  •  Cross-Functional Alignment and Delivery: 
    • Support key business activities and teams: 
    • C&I Sales: develop & deploy methods for estimating DR potential to drive new customer acquisition. 
    • Product Management. Support integration efforts with the digital platform that enables use of our core technology while meeting local program requirements, and provide input for continuous improvement. 
    • Regulatory & Institutional Affairs. Support recommendations to Enel X’s regulatory efforts by analyzing the impact of potential rule changes on the financial performance of Enel X’s portfolios.
    • Operations and Onboarding: Support the continuous improvement of scalable processes, apply best practices and use innovative ideas to increase market and organizational effectiveness. 
    • Global Product Line. Support Global teams to develop operational capabilities in other regions. 


Who You Are:
  • Strong analytical and quantitative skills including financial modeling
  • Very strong interpersonal and communications skills
Preferred
  • Understanding of market requirements, regulations, and relevant mechanics to serve as internal expert on Enel X’s participation in relevant market(s)
  • Experience in a range of projects involving diverse internal and external stakeholders; uses learnings to make comprehensive decisions and highlight risks
  • Self-starter with initiative to prioritize appropriately and develop creative solutions
  • Ability to effectively work within multi-disciplinary teams to identify and solve crucial business risks and operational challenges
  • Demonstrated success leading process improvement initiatives
  • A passion for the energy industry and advanced energy technologies (DR, solar, storage, EVs, etc.)
  • Demonstrated ability to solve problems and design new processes
  • Excellent time management skills and ability to balance conflicting priorities
  • Experience with full-stack development
  • Demonstrated ability to both collaboratively and independently complete projects
  • Self-motivation and ability to work in a fast paced, forward moving environment
  • Working knowledge of data science and machine learning concepts
  • Experience leading/managing technical teams or projects
  • Experience with process improvement and project management (e.g Agile Development)
  • Experience working with Salesforce and Salesforce APIs


What You've Accomplished:
  • Bachelor’s degree required, preferably in Engineering, Business, Economics, or Statistics
  • 2+ years of related experience in Energy and/or portfolio or asset management


Diversity, Equity & Inclusion:
Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities. Enel North America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Accessibility - If you require accessibility assistance applying for open positions please contact EnelApplication@enel.com.


What Enel North America Offers You:
The hiring range for this position is $59,000.00 - $81,600.00 annually. For remote positions, this is based on a national average base pay for this role. For positions in California this range will be specific to the location in California. The actual range may vary based on the geographic location of the chosen candidate. For all positions, the base pay actually offered will take into account various factors, including internal equity and job-related knowledge, skills and experience. At Enel, base pay is one part of your total compensation package. Please see below for additional information on Enel North America rewards. For all positions, the base pay actually offered will take into account various factors, including internal equity and job-related knowledge, skills and experience. At Enel, base pay is one part of your total compensation package. Please see below for additional information on Enel North America rewards.
  •  Enel North America offers its regular full-time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.
  • Benefits are effective as of day one!
  • Some additional perks to working with Enel North America include:
    • 401k with match fully vested as of day one. Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits.
    • Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time. Proration may apply during first year of employment.
    • Paid leave programs
    • The opportunity to grow and develop your career with the support and mentorship of senior leaders.
    • The opportunity to work for one of the world’s most recognizable and respected brands in the energy industry that believes by working together we can create a new energy era in which the world can become more sustainable.
An employee’s eligibility for these benefits shall be subject to the governing documents for such plans and programs and/or company policy. The benefits described above may be modified or eliminated with or without notice in accordance with the governing documents and applicable law.


#LI_Remote