Job ID 13518

Gridspertise - Client Manager

General Information

Country
Italy
State/Region
Lazio, Lombardia
City
Milano, Roma
Team
Customer Operations and Retail
Seniority
Specialist (2-4 years of experience)
Job Type
Permanent
Hire Type
Full-Time
Work Regimen
Hybrid
Posting Date
12-Nov-2024
Expiration Date
01-Dec-2024
Company
Gridspertise s.r.l.

Description and Requirements

The team Customer Success within Gridspertise is looking for Client Manager.

At Gridspertise, we’re not just keeping up with the future – we’re creating it.

As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart grids. Founded in 2021 from Enel’s two-decade-long experience in grid digitalization, we are committed to pushing the boundaries of innovation every day.

By providing Grid Edge intelligent solutions, we empower utilities with advanced visibility, control, and automation at the edge, fostering change across the industry and society.

Step into a fast-paced, tech-driven environment where you can contribute to impactful global projects and work with the latest technologies on the market.

We are looking for highly motivated, talented, and visionary individuals eager to shape the electric future with us.

Join us and be part of the team that’s revolutionizing smart grids!

What you will do:

As Client Manager in the Delivery Europe Unit, you will be responsible for all activities related to:
  • Contract execution as Client main interface;
  • Contract execution as internal coordinator of operative support teams;
  • Execution of Client Delivery Plan;
  • Contract performance KPIs monitoring;
  • Contract economic KPIs monitoring.

Who you are:

Bachelor’s/Master’s Degree preferably in Engineering management, Economics and Management:

  • 3 year experience in the role;
  • Knowledge of Energy Transition;
  • Knowledge of Smart Metering and Smart Grids markets;
  • Medium experience in Logistics and Supply Chain;
  • High experience in customer management in Public Sector;
  • Medium experience in IT Systems and Digital Transformation process;
  • High professional knowledge of Project Management.

What we search in you:

  • Deep collaboration & Openness;
  • Engagement & Development;
  • Decision Making;
  • Smart & Lean Approach;
  • Think bigger;
  • Customer orientation.

What we offer:

  • Permanent contract in Rome or Milan;
  • Personal growth and programs of empowerment;
  • Extensive flexible and remote work options in accordance with organizational needs;
  • Corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions and more.

We are looking for candidates of both sexes - L.903/77 e D. Lgs n. 98/2006, art 27